Join Our Team – Build the Future of Postal Services
Careers
WHY WORK WITH US
Career Growth
We offer clear pathways for advancement through mentorship, promotions, and leadership training.
Collaborative Environment
We foster teamwork, inclusivity, and open communication to ensure everyone feels valued.
Training & Development
Continuous learning through workshops, certifications, and hands-on training.
Competitive Benefits & Stability
Enjoy great benefits, job security, and a supportive work environment.
Current Vacancies
The Following Positions are currently open, tenable at the Malawi Posts Corporation Head Office.
1. Director of e-Services – Grade M2
Location: MPC Head Office
Description:
The Director of e-Services (DeS) will report directly to the Postmaster General of Malawi Posts Corporation. This role is central to the Corporation’s digital transformation and business performance strategies, with the incumbent responsible for the development and delivery of electronic services, e-Business initiatives, and ICT solutions. As a key Executive Management team member, the DeS will play a pivotal role in implementing the Corporation’s turnaround strategy, focusing on digitalization, retail, and financial service enhancements.
DUTIES AND RESPONSIBILITIES
- Define the directorate’s performance metrics aligned with the Corporation’s objectives and budget.
- Align e-Business and ICT strategies with the Corporation’s turnaround strategy and overall vision.
- Provide forward-looking insights and strategies based on technological advancements and market trends.
- Participate actively in Executive Management decision-making processes to influence the Corporation’s strategic
- Lead the design, development, and implementation of innovative e-business service
- Ensure the delivery of excellent customer support for retail and financial
- Maintain and improve the integrity of all electronic records and services. Establish and enforce ICT standards, architectures, and
- Oversee the management of ICT infrastructure, applications, and e-Business
- Implement ICT risk management strategies, ensuring compliance with legal and regulatory requirements.
- Direct and manage critical ICT projects, ensuring they are delivered on time, within scope, and
- Develop and implement capacity-building programs for the e-Business and ICT
- Monitor emerging e-Business opportunities and technological innovations to guide strategic
- Develop policies that reflect ethical, legal, and regulatory aspects of ICT and financial
Academic Qualifications
- A Bachelor’s Degree in ICT, Computer Science, or a related field from a recognized
- A Master’s Degree in ICT, Business Administration, or a related field will be an added advantage.
Mandatory Professional Certifications
At least one of the following certifications is required:
- PMP (Project Management Professional), ITIL (Information Technology Infrastructure Library),COBIT (Control Objectives for Information and Related Technologies)
- Equivalent globally recognized certifications in ICT or electronic services
Experience
- A minimum of 8 years of senior management experience in ICT, e-Business, or Digital Transformation within a reputable organization.
- Proven track record in leading large-scale programs or projects, particularly those involving digitalization and
Skills and Competencies
- Strong analytical and problem-solving skills, with the ability to translate complex concepts into actionable plans.
- Excellent leadership and team-building abilities, inspiring teams to achieve strategic
- Superior communication and interpersonal skills, adept at engaging stakeholders across all
- Ability to manage multiple priorities, ensuring the timely delivery of strategic
2. Director of Postal Services
Grade: M2
Location: Blantyre, Headquarters
Description
Report directly to the Postmaster General the Director of Postal services will provide for the delivery of all MPC services, revenue generation, and the provision of strategic leadership, direction, and guidance on all Postal services. He/she will lead the implementation of the Postal-related turnaround strategy projects and activities
DUTIES AND RESPONSIBILITIES
- Developing, reviewing, coordinating, and monitoring policies, plans, strategies, systems, procedures, and processes on postal
- Defining key result areas for the
- Developing resource mobilizing strategies and monitoring
- Providing leadership in efficient, and reliable service delivery in all MPC outlets
- Representing the Corporation on postal services matters involving the Government, regulators, and other stakeholders.
- Developing and maintaining collaborative links within and with other similar institutions on matters of postal business development including airlines, customs and other postal and logistics players
- Developing, implementing and maintaining sound postal risk management
Preparing budget and monitoring its implementation.
- Preparing timely and detailed reports on postal services performance on monthly, quarterly and annual basis.
- Ensure the provision of training to postal services managers and
Guide the implementation of postal services.
JOB REQUIREMENTS
- Bachelor’s Degree and Master’s in Business Administration or Economics
- Eight (8) years of relevant postal services experience at senior management
Personality Traits
- Strong analytical and problem-solving skills, with the ability to translate complex concepts into actionable plans.
- Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively with stakeholders at all levels.
- Proven track record of successfully driving and implementing postal or business-related initiatives, delivering measurable
- Strong leadership skills, with the ability to motivate and inspire teams to achieve the directorate and the corporation’s strategic
- Proficiency in postal management methodologies and tools will be an added
Remuneration package
The successful candidates will be offered a negotiated performance based contract for three years, with an attractive salary benefits and gratuity package commensurate with the seniority of the role
Interested candidates should submit their applications by POST including: A detailed Curriculum Vitae, names and contact details of three traceable referees, copies of relevant academic and professional certificates and a copy of their National ID.
Applications should be addressed to:
The Controller of Statutory Corporations
P.O. Box 30061
Lilongwe 3
The closing day for receiving applications is Friday, 14 March 2025 Only short-listed applicants will be contacted for interview.